Privacy Policy

This Privacy Policy governs the manner in which 'Bonkers Birthday Cards' collects, uses, maintains and discloses information collected from users (each, a "User") of the www.bonkersbirthdays.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by 'Bonkers Birthday Cards'

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connecting with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information

Users may, however, visit our Site anonymously

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities like making a purchase

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connecting to our Site, such as the operating system and the Internet service providers utilised and other similar information

Web browser cookies

Our Site may use "cookies" to enhance User experience. The User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly

How we use collected information

'Bonkers Birthday Cards' collects and uses Users personal information for the following purposes: 

• To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs
• To personalise user experience
• We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
• To improve our Site
• We continually strive to improve our website offerings based on the information and feedback we receive from you
• To process transactions
• We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
• To administer a content, promotion, survey or other Site feature
• To send Users information they agreed to receive about topics we think will be of interest to them
• To send periodic email

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive email that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future email, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site

How we protect your information

We adopt appropriate data collection, storage and processing practises and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13

Changes to this privacy policy

'Bonkers Birthday Cards' has the discretion to update this Privacy Policy at any time. Therefore we encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications

Your acceptance of this policy

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes

Please review our terms and conditions posted on this site. These terms also govern your visit to www.bonkersbirthdays.co.uk

Contacting us

If you have any questions concerning or for general enquires please use our Contact Form or telephone: 01273 571929